<p style="margin:16px 20px 8px 20px;padding-left:36px;padding-right:20px;"><span style="font-size:10pt;font-family:Trebuchet MS, Trebuchet MS, sans-serif;font-style:normal;font-weight:normal;color:#000000">There is one embarrassing piece. It's the PowerPoint touting the HyCube database. You'll certainly see that I am not a designer. I can only protest that my co-workers and I really did choose the colors together, and that pink seemed to be working for us at the time.</span></p>

<p style="margin:16px 20px 8px 20px;padding-left:36px;padding-right:20px;"><span style="font-size:10pt;font-family:Trebuchet MS, Trebuchet MS, sans-serif;font-style:normal;font-weight:normal;color:#000000">I was called on the carpet a couple of weeks after successfully delivering my first large project as a newly elevated business analyst/project lead. The manager of this important organization was displeased because his people had complained that necessary features were missing. I whipped open my notebook and jumped to my own defense. I was young.</span></p>

<p style="margin:16px 20px 8px 20px;padding-left:36px;padding-right:20px;"><span style="font-size:10pt;font-family:Trebuchet MS, Trebuchet MS, sans-serif;font-style:normal;font-weight:normal;color:#000000">Showing him where his people had signed-off at every stage (those were the days of waterfall software development), I said, "Everything you wanted was delivered according to spec. Everything you asked for is there." Again, I was young.</span></p>

<p style="margin:16px 20px 8px 20px;padding-left:36px;padding-right:20px;"><span style="font-size:10pt;font-family:Trebuchet MS, Trebuchet MS, sans-serif;font-style:normal;font-weight:normal;color:#000000">Then I had an amazing learning experience.</span></p>

<p style="margin:16px 20px 8px 20px;padding-left:36px;padding-right:20px;"><span style="font-size:10pt;font-family:Trebuchet MS, Trebuchet MS, sans-serif;font-style:normal;font-weight:normal;color:#000000">This gentleman transformed in an instant. He shot up from his chair, and for a brief eon I thought he was coming across his desk to dismember me, "Don't give me what I want! Your job is to give me what I need!" This principle was branded on my brain.</span></p>
